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Consumer Services

Services Ecosystem

The Current Analysis coverage of the Services Ecosystem looks at the business, technology and regulatory trends driving, limiting and shaping the environment for communications services and solutions. Service providers no longer dominate and influence communications services. OTT services run on top of networks, operating systems control applications and regulations such as net neutrality change the way service providers compete and control services and applications. An understanding of the broader trends influencing the communications services space is crucial.

Coverage includes:

  • OS and web-based platform trends influencing service provision
  • Carrier partnerships with third-parties
  • Technology trends HTML5, RCS, WebRTC etc.
  • Connected device and service trends
  • Regulatory trends impacting services

ANALYSTS
Emma Mohr-McClune Bio Lynnette Luna Bio


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