Alcatel-Lucent OmniTouch Unified Communications Suite
The OmniTouch UC Suite presents a rich set of applications united by a common interface that exemplifies what UC strives to achieve. However, Alcatel-Lucent must increase its mind share against the more aggressive marketing of rivals. (7/24/2008)

Price: $495

Avaya SIP Enablement Services (SES)
Avaya has integrated its multimedia and telephony software with third-party IM/presence platforms. While expanding the options for Avaya customers, it has also overshadowed its competitive proprietary SES offering. (12/14/2007)

Price: $495

Cisco Unified Presence Server
Cisco Unified Presence is receiving ample marketing attention as the company increases focus on UC solutions. A steady R&D pace must also continue to combat increasingly sophisticated alternatives. (7/24/2008)

Price: $495

Mitel Inter-Tel Unified Communicator
Unified Communicator enables advanced, personalized productivity options for several of Mitel PBXs. However, the platform’s days may be numbered since it overlaps with Microsoft-based unified communications solutions within Mitel’s portfolio (7/24/2008)

Price: $495

Nortel Multimedia Communication Server (MCS) 5100
A transition to Linux and IBM servers improves an already strong Nortel MCS 5100. However, Nortel has joined forces with Microsoft to develop UC solutions that will compete directly with it. (7/24/2008)

Price: $495

Siemens Enterprise Communications OpenScape
Siemens OpenScape Enterprise remains ahead of most of the field in terms of breadth and depth of apps integration. Aggressively marketed alternatives amid an increasingly crowded field have lessened OpenScape’s prominence. (12/3/2007)

Price: $495

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• - Current Perspective Rating
• - Product Strengths & Weaknesses
• - Product Buying Criteria
• - Product Metrics

Page count: 7-8 pages

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• Buying Criteria
  • Architecture
    • Describes system’s ability to support different types of hardware and software architectures.
  • Applications Support
    • Describes the types of communication applications the system is able to support.
  • Clients and Control Interfaces
    • Elements by which communication sessions can be accessed and controlled.
  • Pricing
    • The manufacturer's suggested pricing for the product; separate from negotiated prices.
  • Reliability, Security and Management
    • The types of hardware and software reliability and security features supported by the device, as well as management capabilities.

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• Product Metrics
  • Architecture
    • Server Type
    • CPU
    • Hard Drive Capacity
    • Operating System
    • Product Design
    • Scalability
  • Applications
    • Voice Mail
    • Unified Messaging
    • E-mail Integration
    • Instant Messaging
    • Integration of IM and Voice Calls
    • Conferencing
    • Collaboration
    • Web Portal
    • Front Desk Functions
    • Mobility
    • Speech Interface
    • Simultaneous Ringing
    • Softphone
    • Call Center Support
  • Presence
    • Telephony
    • IM
    • Video
  • Protocol Support
    • Client Devices
    • Voice Mail
    • H.323
    • Support for 802.11
    • LDAP Integration
  • Reliability
    • Geographic Redundancy
    • Hitless Upgrades
    • Hardware Redundancy
    • Software Redundancy

Purchase Reports Online Purchasing and downloading reports online is quick and easy. 1. Accept the license agreement prepared by our lawyers.* 2. Select the reports you wish to purchase by clicking the "Purchase" button just below the report name and description. 3. Follow the checkout steps on our secure e-commerce site. All information you exchange with the secure site cannot be viewed by anyone else on the Web. All information is confidential and is used for internal purposes only. Under no circumstance will Current Analysis sell or otherwise redistribute this information. We accept the following credit cards: 4. Once your credit card is confirmed, you can download the reports. Reports are in a PDF format. We recommend you view the reports with the latest version of Adobe Acrobat Reader 5. Special Offer: If you purchase two or more reports in one category, we will send you a free Head-to-Head product comparison in one business day. More information. Contact us for special requirements. *The license grants rights to a single user for internal business or personal use only. Please contact us regarding licenses for enterprise-wide use, external use, and reprint rights. Contact Information Telephone: +1 703-788-3675 or email: