Enterprise Mobility - U.S.

The Current Analysis Enterprise Mobility - U.S. module covers U.S. wireless and converged fixed/mobile services that provide solutions to enterprises with mobile workers that need access to corporate information and resources. The main areas of focus will include basic mobile data connectivity, horizontal applications such as mobile e-mail and personal information management (PIM), custom and vertical solutions, enablers such as location-based services and Push-To-Talk (PTT) services, and middleware and security solutions that are part of the mobile enterprise eco-system.
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► Global Remote Access Services	Client access	Products Covered

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ANALYSTS

WHAT WE COVER

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Product Assessments

Global Remote Access Services (RAS)

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Global Remote Access Services (RAS) are pivotal to the modern global enterprise as they allow remote or frequently traveling employees to securely access corporate information and resources regardless of their location. Service providers not only offer customers access via multiple network technologies such as dial-up, hotel broadband, WiFi, ISDN, DSL and wireless WANs, but they have made the services easier to use and manage with user and IT-defined prioritization options.

A variety of security services are also offered to make sure that remote users do not compromise corporate data; these include both perimeter and end-point solutions that make sure users are authenticated, and data is protected according to company policies for anti-virus, personal firewall, intrusion detection and other security provisions.

Current Analysis tracks these rapidly-evolving offerings with the Global Remote Access Services Product Assessments. Detailed analysis of each vendor’s service allows you to understand the Global RAS landscape and stay on top of the competition.

Topics Covered

Major service providers and their RAS service offerings:
 • Size of access networks
 • Network technologies
 • Security services offered
 • End-user flexibility and ease-of-use
 • Management and reporting options
 • Value-added and professional services

Strengths and weaknesses of available RAS solutions:
 • How do they compare to each other in the market?
 • Who has the strongest RAS portfolio and why?
 • How can the service providers improve their offerings?

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FREE COMPETITIVE INTELLIGENCE
Enterprise Mobility - U.S.

Follow the links below to read free newsletters, highlights, analyst news flashes, telebriefing replays, and samples of recent Current Analysis Competitive Intelligence from the Enterprise Mobility - U.S. module.

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Alternate Channels: How Mobile Business Process Apps Get to Market

Kitty Weldon
Principal Analyst, Enterprise Mobility - U.S.
February 27, 2007

While carriers are expanding their activities by selling select mobile business applications as bill-through services, other members of the EM eco-system are also busily selling solutions to enterprise customers either directly or through other channels. VARs, systems integrators, and hosted service providers, as well as middleware, ERP/CRM, database software vendors, and mobile application specialists all have different ways of going to market.

These solutions can add mobile access and transactions to key processes such as field and sales force automation, customer relationship management, dispatch, asset, facilities, and inventory management, logistics, and vehicle tracking. What kinds of models/channels target which customer segments? Are there too few options available or too many? Are these disparate solutions competitive or complementary, and how do they relate to carrier distribution models?

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COVERAGE DESCRIPTION
Enterprise Mobility - U.S.

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The Current Analysis Enterprise Mobility - U.S. module covers U.S. wireless and converged fixed/mobile services that provide solutions to enterprises with mobile workers that need access to corporate information and resources. The main areas of focus will include basic mobile data connectivity, horizontal applications such as mobile e-mail and personal information management (PIM), custom and vertical solutions, enablers such as location-based services and Push-To-Talk (PTT) services, and middleware and security solutions that are part of the mobile enterprise eco-system. Further, Company Assessments of the mobile enterprise solutions and strategies among leading wireless and converged wireline/wireless service providers will be offered.

The Enterprise Mobility module covers the following market segments:

• Voice Solutions - Mobile VPN solutions, business tariffs and services, enhanced business voice solutions and mobile PBX extension development.
• Data Connectivity Services - Carrier high-speed (2.5G/3G/HSDPA) data services for SMBs and enterprises, including data plans and to a lesser extent device support (PDAs and laptop PC cards).
• Device Management and Security - Mobile device management and security services and applications such as device configuration and trouble-shooting, policy enforcement, and end-point security management, looking at both the independent software vendors, device manufacturers and the operator initiatives to pull these capabilities into their own portfolios.
• Global Mobility Solutions - Global remote solutions of the leading players providing remote access and value-added offerings such as managed security services to MNCs.
• Professional Services - Network consulting/business analysis, managed services, and systems integration services offered primarily by carriers, SIs/VARs, and infrastructure providers.
• Mobile Applications and Middleware - Includes push email/PIM, mobile access to business process applications such as CRM, SFA and FFA, and vertical application initiatives from carriers, ISVs/middleware providers and other members of the EM ecosystem.
• Fixed Mobile Convergence Enterprise - Analysis of commercially available services and solutions that leverage fixed/mobile convergence within the enterprise sector. Focuses on service provider-led FMC initiatives and services.

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