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Enterprise Communications The Current Analysis Enterprise Communications module covers the impact of the convergence of voice and data on the enterprise market in both Europe and North America, with intensified focus on the Small & Medium Enterprise (SME) market where demand is growing fastest. The module content covers the products in four market segments: Enterprise Voice Gateways, Enterprise PBXs, SME PBXs.
ANALYSTS
WHAT WE COVER
FREE COMPETITIVE INTELLIGENCE
Follow the links below to read free newsletters, highlights, analyst news flashes, telebriefing replays, and samples of recent Current Analysis Competitive Intelligence from the Entrprise Communications module. Dual-Mode Telephony: Its Role in Enterprise FMC Plans - 12/3/2008 VoiceCon Amsterdam: Microsoft Enhances OCS, Positions It as a PBX Replacement - 10/14/2008 ShoreTel Enhancements to IP PBX Will Help Expansion into Europe - 10/2/2008 Cisco UC Partner Summit: Cisco Consolidates Linux, Windows PBX Platforms - 9/26/2008 Virtual Worlds Not Quite Virtually There for Business Communications and Collaboration - 8/26/2008 Siemens Enterprise Joint Venture Promises Powerful Fresh Start - 7/28/2008 NXTcomm08: Hosted OCS Services Broaden Unified Communications Options - 6/16/2008 VoiceCon Spring 2008: Microsoft Allies with Aspect, Opening Opportunities for Both - 3/18/2008 VoiceCon Spring 2008: Avaya’s New Presence Offering Will Deliver a More Flexible UC Solution - 3/17/2008 VoiceCon Spring 2008: Motorola Enters FMC Fray with VoWLAN and Dual-mode Initiatives - 3/17/2008 CeBIT 2008: Siemens’ Combined Comms and UC Software Will Facilitate Cross-sell Opportunities - 3/3/2008 Aastra Fortifies European Power with Ericsson Enterprise Acquisition - 2/20/2008 3Com-Bain Deal Stalls, but the Door Remains Open - 2/20/2008 Avaya Takes New Approach, Improves Communications Manager Versatility in Version 5 - 1/21/2008 COVERAGE DESCRIPTION
The Current Analysis Enterprise Communications module covers the impact of the convergence of voice and data on the enterprise market in both Europe and North America, with intensified focus on the Small & Medium Enterprise (SME) market where demand is growing fastest. The module content covers the products in four market segments: Enterprise Voice Gateways, Enterprise PBXs, SME PBXs. Enterprise IP Voice Gateways - An essential element to any enterprise's converged networking strategy, IP voice gateways convert analog and/or digital voice signals into IP packets. These can support new applications and create a unified hardware platform for voice and data. Enterprise PBX - Private branch exchanges are privately owned telephone systems that let end users within an enterprise place calls to one another, as well as place calls outside the business over a limited number of external lines. They use circuit switching, packet switching, or a combination of the two technologies. They also facilitate end user access to a variety of voice network services such as call processing, call signaling, mobility, messaging, and contact center applications. Enterprise PBXs scale to meet the needs of businesses with 250 to thousands of end users. SME PBX - Private branch exchanges are privately owned telephone systems that let end users within an enterprise place calls to one another, as well as place calls outside the business over a limited number of external lines. They use circuit switching, packet switching, or a combination of the two technologies. They also facilitate end user access to a variety of voice network services such as call processing, call signaling, mobility, messaging, and contact center applications. SME PBX systems scale to cost-effectively meet the needs of businesses with 250 or fewer employees. They often have a more restricted feature set than their equivalents in the enterprise market and tend to have networking elements and applications integrated into them. Unified Communications Solutions - Unified Communications solutions are server-based platforms that provide end users with enterprise instant messaging, presence awareness, and access to a rich set of real-time multimedia collaboration applications regardless of their location or means of accessing the platform. The instant messaging capabilities provided by these solutions tend to be more secure than consumer-based IM software. Presence awareness does not stop at IM, but extends to end user availability via voice and video as well. Customizable desktop interfaces provide access to call management and routing rules, while mobility options extend certain capabilities out to telecommuters and users accessing communications applications via cellular phones. Unified Communications solutions are tightly integrated with existing enterprise telephony and messaging systems. |
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