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Enterprise Communications
IT Infrastructure
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Enterprise Communications

The Current Analysis Enterprise Communications module covers the impact of the convergence of voice and data on the enterprise market in both Europe and North America, with intensified focus on the Small & Medium Enterprise (SME) market where demand is growing fastest. The module content covers the products in four market segments: Enterprise Voice Gateways, Enterprise PBXs, SME PBXs.    Full coverage description

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Enterprise IP Voice Gateways
Client access Companies Covered
Enterprise PBX
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SME PBX
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Unified Communications Platforms
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ANALYSTS

Brian Riggs Bio

Jerry Caron Bio

Robert Arnold Bio


WHAT WE COVER

   

Companies

• 3Com
• Aastra
• Alcatel-Lucent
• Avaya
• Black Box
• Cisco
• Dimension Data
• Ericsson
• IBM
• Microsoft
• Mitel
• NEC Philips Unified Solutions
• NEC Unified Solutions
• NextiraOne
• Nortel
• ShoreTel
• Siemens Enterprise Communications
• Telindus
• Verizon Business

More Information

Products

• Enterprise IP Voice Gateways
• Enterprise PBX
• SME PBX
• Unified Communications Platforms

More Information

 

Products

• Enterprise IP Voice Gateways
• Enterprise PBX
• SME PBX
• Unified Communications Platforms

More Information


Synergy Research Market Share Data

Current Analysis is now the exclusive source for quantitative market share data from one of the industry's most respected market research firms, Synergy Research Group.

Enterprise Voice

The Synergy Research Enterprise Voice Research Service provides market analysis, market share, and forecast reports for IP-based and traditional PBX equipment.

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Market Coverage - Enterprise Voice
Total Enterprise Voice
Enterprise IP Telephony
LAN Telephony (IP-only)
Converged Telephony (TDM/IP)
Private Branch Exchanges (PBXs)
KTS/Hybrids
Total Enterprise Phones
IP Phones
IP Soft Phones
TDM Phones
VoIP Gateways- Integrated
VoIP Gateways- Standalone

Companies Tracked - Enterprise Voice
Alcatel
Avaya
AudioCodes
Cisco
DLink
Ericsson
Fujitsu
Goldstar
LG
Mitel
NEC
Nortel
Nokia
Panasonic
Polycom
Phillips
Motorola
Symbol
Samsung
Siemens
SpectraLink
Sphere
3Com
Toshiba
Vertical
Cantata
Cantata

Click here for more information on Quantitative Analysis from Synergy Research Group.

Broadband
Enterprise Voice
Ethernet Switch
IPTV
MultiService WAN
Network Security
Router/Switch
Storage Area Network (SAN)
Service Provider VoIP/IMS
Wireless LAN

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FREE COMPETITIVE INTELLIGENCE
Entrepise Communications

►  Intelligence Report Summaries
►  Product Advisor Highlights
►  Company Advisor Highlights
►  Market Advisor Highlights

Follow the links below to read free newsletters, highlights, analyst news flashes, telebriefing replays, and samples of recent Current Analysis Competitive Intelligence from the Entrprise Communications module.

Siemens Enterprise Joint Venture Promises Powerful Fresh Start - 7/28/2008

NXTcomm08: Hosted OCS Services Broaden Unified Communications Options - 6/16/2008

The Cable Show ‘08: Nortel’s Cable Company Partnerships Will Provide New, but Limited SMB Sales Opportunities - 3/18/2008

VoiceCon Spring 2008: Microsoft Allies with Aspect, Opening Opportunities for Both - 3/18/2008

VoiceCon Spring 2008: IBM Advances Unified Communications Strategy with ShoreTel, Video and Persistent World Integrations - 3/18/2008

VoiceCon Spring 2008: Avaya’s New Presence Offering Will Deliver a More Flexible UC Solution - 3/17/2008

VoiceCon Spring 2008: Motorola Enters FMC Fray with VoWLAN and Dual-mode Initiatives - 3/17/2008

CeBIT 2008: Siemens’ Combined Comms and UC Software Will Facilitate Cross-sell Opportunities - 3/3/2008

Aastra Fortifies European Power with Ericsson Enterprise Acquisition - 2/20/2008

3Com-Bain Deal Stalls, but the Door Remains Open - 2/20/2008

Avaya Takes New Approach, Improves Communications Manager Versatility in Version 5 - 1/21/2008

Nortel Unveils Strong SOA Solution for Business Communications
Competitive Intelligence Highlight - 11/14/2007

ShoreTel Upgrade Will Appeal to Businesses Seeking More Mobile, Customer Support Options
Competitive Response Newsletter - 11/12/2007

Microsoft UC Launch: Office Communications Server 2007 Hits the Market
Competitive Intelligence Highlight - 10/18/2007

How Long Will Microsoft Need Its PBX Partners?
Competitive Intelligence Highlight - 10/8/2007

Alcatel-Lucent Scales OXE, Sharpens Tools for Applications Sales
Competitive Response Newsletter - 9/20/2007

IBM Antes Up for SaaS Play via WebDialogs Acquisition
Analyst News Flash - VoiceCon San Francisco - 8/22/2007

Aastra Thinks Big with Enterprise Softswitch for Large Enterprises
Analyst News Flash - VoiceCon San Francisco - 8/22/2007

Dialogic Reveals a Deeper Connection to OCS
Analyst News Flash - VoiceCon San Francisco - 8/21/2007

Microsoft Monitors MOS with Voice Management Software
Analyst News Flash - VoiceCon San Francisco - 8/21/2007

Inter-Tel Brushes Up Portfolio amidst Merger Activity
Competitive Response Newsletter - 8/2/2007

Avaya Updates Dual-Mode Solution and Strategy
Competitive Intelligence Highlight - 7/16/2007

Avaya Bundles Up with NETGEAR for “Quick” P2P System Sales
Analyst News Flash - Interop Las Vegas 2007- 5/22/2007

Microsoft Touts Support for OCS by Leading Voice Systems Developers
Analyst News Flash - Interop Las Vegas 2007- 5/22/2007

Samsung to Widen Branch Office Options for Avaya
Analyst News Flash - Interop Las Vegas 2007- 5/22/2007

Avaya Aims for Distributed Targets with New Communications Solution
Analyst News Flash - Interop Las Vegas 2007- 5/21/2007

Nortel Introduces Another Hosted Services Program
Analyst News Flash - Interop Las Vegas 2007- 5/15/2007

Mitel Takes Aggressive Approach to Growth with Proposed Inter-Tel Acquisition
Competitive Intelligence Highlight - 4/26/2007

Cisco Clears Up Key TelePresence Weaknesses
Analyst Show Flash - CeBIT 2007 - 3/31/2007

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COVERAGE DESCRIPTION
Enterprise Communications

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Description
(PDF)

The Current Analysis Enterprise Communications module covers the impact of the convergence of voice and data on the enterprise market in both Europe and North America, with intensified focus on the Small & Medium Enterprise (SME) market where demand is growing fastest. The module content covers the products in four market segments: Enterprise Voice Gateways, Enterprise PBXs, SME PBXs.

Enterprise IP Voice Gateways - An essential element to any enterprise's converged networking strategy, IP voice gateways convert analog and/or digital voice signals into IP packets. These can support new applications and create a unified hardware platform for voice and data.

Enterprise PBX - Private branch exchanges are privately owned telephone systems that let end users within an enterprise place calls to one another, as well as place calls outside the business over a limited number of external lines. They use circuit switching, packet switching, or a combination of the two technologies. They also facilitate end user access to a variety of voice network services such as call processing, call signaling, mobility, messaging, and contact center applications. Enterprise PBXs scale to meet the needs of businesses with 250 to thousands of end users.

SME PBX - Private branch exchanges are privately owned telephone systems that let end users within an enterprise place calls to one another, as well as place calls outside the business over a limited number of external lines. They use circuit switching, packet switching, or a combination of the two technologies. They also facilitate end user access to a variety of voice network services such as call processing, call signaling, mobility, messaging, and contact center applications. SME PBX systems scale to cost-effectively meet the needs of businesses with 250 or fewer employees. They often have a more restricted feature set than their equivalents in the enterprise market and tend to have networking elements and applications integrated into them.

Unified Communications Solutions - Unified Communications solutions are server-based platforms that provide end users with enterprise instant messaging, presence awareness, and access to a rich set of real-time multimedia collaboration applications regardless of their location or means of accessing the platform. The instant messaging capabilities provided by these solutions tend to be more secure than consumer-based IM software. Presence awareness does not stop at IM, but extends to end user availability via voice and video as well. Customizable desktop interfaces provide access to call management and routing rules, while mobility options extend certain capabilities out to telecommuters and users accessing communications applications via cellular phones. Unified Communications solutions are tightly integrated with existing enterprise telephony and messaging systems.

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Advisory Report Highlight
Unified Communications
Advisory Report examines challenges in the way UC technologies are developed, marketed and implemented.
Read More >>

Featured Product Intelligence
SME PBX
3Coment
Alcatel-Lucent
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Siemens Communications
Click here to find out whose product is rated best.

Company Advisor Highlights
What Makes This
Company Tick?
Click here to view its top Strengths and Weaknesses in Enterprise Communications

Featured Coverage Area
Unified Communications Competitive Intelligence Spotlight

Stay up-to-date on the evolving Unified Communications market with in-depth, continuous coverage from Current Analysis.

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Telebriefing Replay

Real World Uses of Unified Communications

Brian Riggs, Principal Analyst in Enterprise Communications, examines a variety of real-world implementations
of unified communications technology.
  Replay Now >>



Special Show Coverage
Read competitive intelligence highlights written by our analysts for these shows:
NXTcomm
The Cable Show
RSA
Conference
CTIA
Wireless
VoiceCon Orlando
IPTV World Forum
CeBIT
OFC/NFOEC
FTTH Council Europe
Mobile World Congress
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