FREE ADVISORY REPORT

Managed IP Solutions:
Global Service Providers Rise to the Challenge

| August 15, 2008 | Business Technology Services - Europe | Advisory Report

| Analyst: Sandra O'Boyle, Research Director, Business Telecom Services Europe

Managed IP Service solutions are made up of a range of enterprise services provided by network operators, managed service providers and system integrators that manage network-centric applications that run over enterprise customers´ networks. These solutions are emerging to address the requirements of multinational corporations for more outsourcing of communications and IT services as corporations reduce their IT staff levels and outsource more and more of their network and IT operations.

“IP convergence has blurred the lines of engagement between network-centric telcos and application-centric system integrators,” said Sandra O’Boyle, Current Analysis Research Director, Business Telecom Services Europe. “Outsourcing deals involving the management of a global IP network that runs business-critical applications require telcos to have further skills in both IT and networking. The carrier-SI engagement model will become increasingly important and carriers and SIs need to know when and how to partner effectively.”

The Current Analysis Advisory Report includes a comparison of the strengths and weaknesses of current Managed IP Service solutions from BT, Orange Business Services, T-Systems, AT&T and Verizon Business. In addition, the report includes an assessment of the relative strengths of carriers versus SIs when delivering various managed solutions. Read Press Release.

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The Current Analysis Business Telecom Services - Europe module provides analysis on the dynamic and highly competitive European data and IP services markets. The analysis focuses on new developments in technology and service rollouts to enterprises, NGN and new service provider business model strategies and the impact of communications and IT convergence on both incumbent operators and challengers in this space.  

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The Current Analysis Managed IP Services Solution Assessments grade the ability of major global carriers to provide comprehensive managed IP services with the global deployment and support required by MNC customers.

Benefits

• Understand competitors’ value-added service portfolios, including scale, strengths, weaknesses, market positioning, and market traction
• Leverage analysis of breaking news in the services market, including new service offerings, strategic partnerships, and mergers and acquisitions
• Track new services contracts awarded by operator customers, with assessments of the competitive impact of each new deal
• Learn about new strategies and business models that work, or don’t work, in the context of an infrastructure vendor, through in-depth advisory reports that examine issues that affect all competitors

Solution Elements

• Customer Portals
• LAN and Desktop Management
• Managed Network Services
• Professional and Integration Services

Key Selection Criteria

• Services Portfolio
• Services Heritage
• Financial Position
• Geographic Footprint
• Managed Services Resources
• Customer Support

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