Current Analysis
Business Network and IT Services
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INTELLIGENCE REPORT SUMMARIES
Business Network and IT Services
Date  Report
May 25
PTC’s annual event in Boston, LiveWorx, never fails to feed IoT momentum, with 5,000 attendees and an impressive array of presentations about all aspects of IoT. But, was the excitement muted over recent stats from Cisco on IoT project failures?

May 25
Since CenturyLink’s close of its Level 3 acquisition is looming, the network is currently the provider’s center of attention. Surrounding that center is a full scope of services, evolving go-to-market strategies and operational improvements.

May 25
Windstream launches SDNow, an optical wavelength service delivered over its SDN-enabled network, targeting cloud and applications services providers with a flexible, on-demand service. SDNow is the first in a series of planned SDN-based offers.

May 25
AT&T has expanded its FlexWare NFV service to all corners of the globe, serving 200+ countries. As some of the countries are off-net, it now supports four virtual firewall vendors to provide enterprises with a range of security options.

May 25
Masergy now has two SD-WAN service platforms: The company draws on a third-party CPE vendor platform augmented with its own service intelligence, to build a turnkey router, firewall and SD-WAN capability that complements its existing SD-WAN offer.

May 22
Verizon launched Visual Interactive Calling, to support secure voice calls and agent interactions through a mobile app. VIC allows agents to work with users more directly, but enterprises may need to understand VIC’s value to the bottom line.

May 22
For Comcast, SD-WAN represents not just a new service; the company is taking the first steps in a broader strategy into IP WAN services through software-enabled options, without having to vie directly against the established base of IP/MPLS.

May 22
Costs still outweigh benefits for firms that have given up on the IoT, but for all the hype, operators aren’t making serious money either. What gives?

May 22
UKCloud, a specialist public sector cloud service provider in the UK, has cut pricing on existing services and rolled out new ones via the G-Cloud portal, demonstrating continuing go-to-market momentum.

May 19
It’s not all roses, but there is progress in Latin America. Operators and regulators in Mexico and Brazil are moving forward. Telecom Argentina seems to have weathered the downturn, and new national/regional ventures seek (and find) funding.

May 19
BT’s ‘challenging’ year marks the culmination of a number of long term problems in the UK and the presentation of new ones abroad. However, BT is responding to these challenges; through EE and a new strategy it is creating pathways to growth.

May 18
Optus Business’ revenue declined 2.9% in FY2017 due to faster decline of legacy services and a stagnating ICT business. EBITDA declined 15.8% as Optus grappled with pricing pressures and the need to invest in new capabilities such as security.

May 17
Google, backed by some big-name hardware partners, launched its latest effort to capture IoT hearts, minds and markets. But, it doesn’t have plug-and-play connectivity or apps, which – given the competition – seems like an oversight.

May 17
VMware is hedging its public cloud bets with a new deal to deliver its Horizon DaaS offer on the Azure cloud. This tie-up follows on the heels of a 2016 pact with AWS in which the IaaS juggernaut was declared VMware’s primary public cloud partner.

May 17
Sprint has been noticeably quiet about IoT in recent months, so the announcement that it will be deploying Cat 1, Cat M1, and eventually Cat NB1 (NB-IoT) brings it into line with competitor operators, while not providing any real differentiation.

May 17
Fujitsu announced new technology which detects cyberattacks on endpoints much more quickly than other systems available today. The high-speed forensic technology developed by Fujitsu is being made available through managed security services.

May 17
Vodafone’s India-related losses and the merger of its Indian unit with Idea Cellular have grabbed headlines, but performance in Europe, AMAP, and its enterprise division have all been positive. However, Vodafone’s spending spree seems to be over.

May 17
Equinix and Eastern Light plan a subsea fiber route between IBX data centers in Stockholm and Helsinki. Eastern Light’s cable adds diversity and flexible infrastructure deployment options on a route that has seen little change since early 2000.

May 16
Sprint becomes the latest U.S. provider to add SD-WAN support, and vendor VeloCloud adds another partner to its burgeoning service provider list. There’s not much to differentiate Sprint from others; for now just having SD-WAN is probably enough.

May 16
Verizon Virtual Network Services launched with hardware CPE support using Juniper and Cisco. It now adds its first ‘generic’ open hardware, for customers interested in stepping off the big name-brand hardware vendor path entirely.

May 15
Verizon’s Exponent, a set of offers with platforms, services and applications for IoT and big data, is offered to global operators in an innovative wholesale model that aims to help them compete more effectively in a highly competitive market.

May 11
Verizon outbids AT&T and gets the prize of Straight Path spectrum to fuel its 5G aspirations for a cool $3.1 billion.

May 11
Rackspace and Dell EMC are promoting their new joint private cloud venture as a low cost option for the masses. Built around Dell EMC compute and storage technology, the solution will tap Rackspace’s professional services capabilities.

May 8
BICS’ acquisition of TeleSign strengthens BICS’ authentication and mobile ID play. TeleSign’s knowledge, product range, and customer base combined with BICS’ share of the mobile market and global coverage is a powerful blend.

May 5
Verizon launched a service that aims to protect enterprise resources from hackers by providing authenticated access to assets via a secure virtual tunnel. The SaaS solution has multiple potential use cases including application and IoT security.

May 5
Verizon withdrew from the hosting business this week with the announced sale of its hosting and cloud services to IBM. The agreement comes the same week the provider closed its data center divestiture deal with Equinix.

May 3
Q1 saw the commercial launch of long-planned service offerings, along with new container solutions and a handful of new infrastructure plans. Cloud providers continued to develop their services ecosystems with strategic and channel partnerships.

May 3
T-Mobile declared it is the first U.S. carrier with plans for a 2020 nationwide 5G network. But the 5G standard isn’t finished, the device ecosystem is unknown and rivals have a leg up in assuring business customers a high-quality network experience.

May 3
Vocus has lowered its financial forecast for FY2017 due to issues related to the integration of acquired businesses. Vocus’ share price suffered another fall and it could be an acquisition target, resulting in uncertainty for the company.

May 1
Rackspace is extending its AWS support to include architecture design, migration, and automation support. The newest professional services correspond to the company’s increasing emphasis on playing a consultative role for third-party clouds.

Apr 27
AT&T and Verizon barely made a showing at the latest sub-1 GHz spectrum auction. Their attention is on millimeter wave spectrum, where they are angling to pick up some major, if not well-known, 20-year-old license holders.

Apr 27
Proximus and Vodafone seek to capitalize on connected vehicles and increasing workforce mobility with a renewed partnership, offering insights to manage the costs of connecting, but limiting closer ties between Vodafone and Liberty Global.

Apr 26
In April 2017, AT&T rolled out the first of its commercial fixed wireless broadband services: Not to compete with other broadband providers, but to bring the service to its underserved and remote in-footprint areas with few viable alternatives.

Apr 26
Amazon Web Services announced its early compliance with the EU’s GDPR, the privacy and security regulation that will govern digital services from next year. For U.S.-based providers operating in Europe, strict—and early—compliance is essential.

Apr 25
As software takes over the Internet of Things, users can no longer blithely sign unchecked licence agreements, unless they want to hand the keys to their kingdoms to third parties.

Apr 25
Straight Path Communications is playing coy about just who cut in on AT&T’s all-stock $1.25 billion bid for its nationwide spectrum. But, the alternative all-stock bid ups the stakes to $1.31 billion. Will AT&T respond?

Apr 25
Cisco Jasper launches a platform to help operators let enterprise customers automate mobility management while improving visibility, policy compliance, and enhancing self-serve options, with benefits on both sides.

Apr 25
Bundling fixed Internet with mobile SIMs and IP voice remains, unsurprisingly, the mainstay of the SME market for most telcos, but many providers now also recognise that there is an opportunity in helping SMEs to find and do business with new customers.

Apr 20
Windstream has long stuck to a baseline 99.9% availability guarantee for access, but could always negotiate options for businesses that needed them. Now, with Diverse Connect, it has an off-the-shelf bundle that offers ‘five 9s’ matching its peers.

Apr 20
U.S. WAN services providers are scrambling to deploy and expand the functionality of managed SD-WAN services. Playing out in the backdrop is continued operator consolidation, with Level 3, EarthLink, XO and Broadview as acquisition targets.

Apr 20
Global IT service providers are pursuing multiple paths to monetize the IoT; from consulting and systems integration to application platforms and custom app development, IoT is viewed as integral to digital transformation initiatives.

Apr 20
Virgin Media Business has again played to its access strengths to extend its download speed advantage in the business broadband market. Importantly, it has also begun to deliver on its promises of more comprehensive bundles of services for SMEs.

Apr 19
Telstra has a sound strategy and is changing up its model. The difference is bringing the disparate initiatives together and using its own IP to create. If the sum is not greater than the parts, any individual component can be replicated.

Apr 17
Services represents one of Cisco’s largest areas of business focus. The business aims to make it easier for customers to understand its services proposition, while easing the potential for friction with its many high-value partners.

Apr 13
Windstream announced plans to purchase Broadview Networks, gaining a unique SMB UC platform and new fiber routes. Integration savings coupled with maintaining Broadview’s $290 million revenue run rate will help Windstream recoup its investment.

Apr 13
AT&T Partner Exchange continues to help partners streamline operations and move into new service areas. A new API streamlines Internet access service verification, quoting and a suite of IoT resources to help partners develop value-added services.

Apr 13
NTT Security is launching a new global threat intelligence organization. The unit aims to better contextualize international threat intelligence data to accelerate and improve preparedness.

Apr 13
TPG’s mobile network rollout is expected to further intensify competition in the mobile market. However this is a costly exercise mostly targeting consumers; and may impede investment in strengthening its enterprise services capabilities.

Apr 12
UKCloud added heft to its raft of public sector solutions, launching cloud-based disaster recovery. Using technology from Zerto brings little differentiation, but delivering service via direct connection to all UK government networks stands out.

Apr 12
Digital transformation and cloud adoption remain key themes in the UK public sector, underlined by Atos’ ten-year partnership with UCLH NHS Trust. Meanwhile, BT has given further details on its more localised public sector go-to-market strategy.

Apr 11
A six-member consortium assumes control of the former APX subsea cable, planned to connect Australia and Singapore. The backing of industry leaders Telstra, Singtel and Google should put the cable, now called INDIGO, on track for service in 2019.

Apr 10
AT&T makes a high-value, mostly stock bid for Straight Path Communications. Combined with its FiberTower acquisition, AT&T is well-stocked in advance of 5G’s high-frequency spectrum component; it can also use the assets to drive AirGig partners.

Apr 10
WiFi-centric market disruptor and MVNO FreedomPop goes beyond its consumer base to offer very low priced mobile voice/data and IoT plans to small businesses with low usage requirements.

Apr 7
Telia Carrier once again expands its reach, adding a New York City-to-Chicago route and a PoP in Berlin. The carrier has been steadily building out a global presence in recent years, complementing organic expansion with strategic partnerships.

Apr 6
AT&T has won a 25-year contract to provide a national mobile broadband network for first responders. This exclusive deal is an impressive win with future potential for 5G, IoT, and smart city solutions.

Apr 5
NTT Com has launched a new suite for its software defined capabilities, but much of what is on offer are product tweaks and the new capabilities are more of a game of catch up than anything else.

Apr 4
CSC and HPE Enterprise Services finalized their merger, creating DXC Technology. All eyes are on the combined company with $25 billion in annual revenues as it positions itself as the go-to solutions provider in the era of ‘digital disruption’.

Apr 4
Vocus is selling non-core assets and frees up $40 million from selling its Macquarie Telecom stake. Vocus is empowering its sales channel with insights through big data analytics from Bryte Systems as well as Salesforce’s advanced CRM platform.

Apr 3
HPE Pointnext streamlines its service units and brings together cutting edge technologies into one service organization. This will address business challenges across vertical industries and accelerate digital transformation in Asia Pacific.

Mar 31
Computacenter’s acquisition of a ServiceNow gold partner takes its previous investment in the platform to the next level. TeamUltra represents a modest acquisition, but could help differentiate and enhance Computacenter’s existing offerings.

Mar 31
Verizon and Equinix inked a deal that allows the former to resell the latter’s services. This logical pairing will allow Verizon, which will shed most of its own data centers in 2017, to support clients looking to build out hybrid environments.

Mar 30
March 2017, Google and 8x8 renewed their cloud-based communications strategies. GoDaddy and Microsoft each plugged hosted services gaps – the former in web hosting, the latter with its Outlook.com Premium e-mail service.

Mar 30
Verizon is the first U.S. wireless carrier to make Cat M1 for IoT available across its entire LTE footprint. While rivals are also launching the technology, Verizon may have a first-mover advantage or at least a small window of opportunity.

Mar 30
While Accenture posted higher earnings versus the same period in 2016, these numbers fell short of market expectations. However, Accenture raised its full-year profit forecast based on strong bookings and an optimistic outlook.

Mar 30
The IoT M2M Council plans to help IoT buyers simplify their platform procurements with model RFPs and associated supplier short lists, which sounds great, but looks more like a clever marketing vehicle.

Mar 29
Amazon Web Services moves into contact center with the launch of Amazon Connect. While it is a newcomer to this space, the AWS brand, ecosystem and well-established position in the enterprise market make it a capable competitive threat.

Mar 28
The takeover of Cumulocity completes a two-year arc that began with the integration of the start-up’s IoT platform into Software AG’s Digital Business Platform, and kicks off consolidation in the German IoT platform market.

Mar 24
IBM is teaming with Red Hat to help clients build hybrid environments in which moving workloads between the latter’s private and the IBM public cloud is a straightforward process. This should make Red Hat a more palatable private cloud option.

Mar 24
Cisco Live! 2017 highlights the vendors’ vision to provide the foundation (network and security) for companies to benefit from automation, IoT, and data-driven business models.

Mar 23
8x8 launches ContactNow, targeting SMBs and teams with a contact center suite offering calling features, reporting and monitoring at attractive prices. ContactNow is designed to be easy to deploy and use, helping 8x8 reach a new customer segment.

Mar 23
Deutsche Telekom, which prides itself on its tight security posture and partnerships with best-of-breed vendors, has launched a sysadmin password protection service based on CyberArk’s vault technology. What took it so long?

Mar 22
The IIoT services market continued to grow and evolve in Q1 2017; service providers continued to trial or launch LPWANs, expand markets through alliances or acquisitions, and announce customer wins in diverse verticals.

Mar 22
TPG Business’ revenue increased 7% YoY in H1 2017. The iiNet segment also grew 9% on the back of broadband market success selling to consumer and SOHO customers. Further TPG continues to tie up resources in its Singapore mobile play.

Mar 22
SD-WAN has overtaken SDN in terms of marketing hype, but the core network enhancements of SDN and improving on-demand networking models mean that enterprises should take a second look at SDN.

Mar 21
Atos had a strong 2016; its Unify integration has kicked into gear, creating new joint opportunities; big data analytics, digital workplace, cloud services, SAP HANA and security practices round out the provider’s digital transformation portfolio.

Mar 20
IBM takes aim at chief cloud storage services rivals Microsoft and AWS with new bargain basement pricing tiers. The company is also accelerating cold storage recovery times.

Mar 20
IBM enhanced its popular EMM service, MaaS360, adding cognitive capabilities and positioning the offer as a unified endpoint management solution for mobile devices and laptops/desktops. Both moves add to the platform’s differentiators.

Mar 20
Government Digital Services has suggested that the Internet could replace traditional WAN services in public sector networks. Such a move would be a bold risk, but GDS is right to ask the question.

Mar 17
AT&T Partner Exchange’s latest round of enhancements add some new APIs to enhance mobile services and device ordering, and streamline its certification program. It reinforces AT&T’s vision to provide a premium experience for its partner program.

Mar 16
Deutsche Telekom has brought its secure Microsoft cloud platform to the mass market with compelling offers for SMEs keen to leverage the IT leader’s technology within a secure Germany-hosted environment.

Mar 16
OBS announces it will begin pilots for its SD-WAN service based on Riverbed SteelConnect. No surprises here as both companies are long-term partners; but nevertheless excellent reputations should result in a well-trusted global SD-WAN.

Mar 15
Ingenu continues to grow geographically, inking deals with MEC Telematik and Datora to start covering the Middle East and Latin America, respectively. Its underlying RPMA network gets good technical reviews, but Ingenu faces heavy competition.

Mar 14
Moving from connectivity to ICT providers, ASEAN carriers are struggling to penetrate into the IT market. Following best practices alone is not enough. There are several key challenges they need to address in order to win more opportunities.

Mar 14
IBM is entrenched in many large organisations in ANZ. It aims to enlarge its customer base and to deepen relationships with customers by offering Watson-enabled solutions to solve business problems.

Mar 13
Mobile World Congress has moved far beyond a consumer mobile event to one that spans innovation across multiple areas, including business services. This advisory explores the three top-line areas that are important and impactful to this segment.

Mar 10
Google is making it clear that it is serious about being a disruptor in the enterprise cloud market. At its Cloud NEXT ‘17 user conference, the company rolled out a new partner program that aims to lure Windows customers to its cloud.

Mar 10
BT’s agreement with Ofcom to legally separate Openreach goes a step further than BT’s original offer and may fundamentally change the UK market. However, questions remain to be answered.

Mar 9
Telstra is launching SD-WAN with VeloCloud, and this adds to the overall software-defined strategy offering bandwidth on demand, NFV and other value-added services through ‘programmable networks.’

Mar 9
8x8 builds upon its open, integrated and interoperable messaging through the acquisition of LeChat Inc.’s Sameroom service to make people more connected; however, it could be argued Sameroom perpetuates the shadow IT problem rather than solves it.

Mar 8
IBM and Salesforce are partnering in a new integration effort centered on their respective AI platforms. The goal is to draw deeper intelligence faster for enhanced customer engagement.

Mar 7
Oracle reached an important, but expected, milestone in its latest database release rollout, expanding availability to the cloud in addition to on-premises deployments. It is the latest in a series of moves that have improved its cloud credibility.

Mar 6
Logicalis set up a new service operation in South Africa, giving it coverage in all major world regions. It did not disclose details, but the site will likely first provide client support and outsourcing before delivering higher-end IT solutions.

Mar 3
Level 3 expanded its Ethernet platform and SDN-based services again. This time, it is adding its first set of Asia PoPs, to complement its North America base and last year’s Europe expansion.

Mar 3
Deutsche Telekom/T-Systems has reported results that suggest its planned strategy may take longer than it thought to deliver growth, but high levels of investment and innovation and a partnership with BT suggest growth will come.

Mar 3
Tata Communications’ incubator company NetFoundry partners with VeloCloud. A new VeloCloud SD-WAN underpinned by NetFoundry’s programmable networks within the solution stack is the result.

Mar 2
Equinix’s IBX SmartView data center infrastructure management (DCIM) service isn’t a revolutionary idea. But, there is high value in cohesive, single-source management with a view from individual cabinets to facilities across the globe.

Mar 2
West’s InterCall Reservationless-Plus with Dolby Voice uses spatial audio and noise cancellation features to improve call quality. But in the commodity priced world of audio conferencing, customers may not be willing to pay extra.

Mar 1
CenturyLink is raising its multi-cloud management game with a new orchestration solution. The provider is rolling out an ambitious new platform that tackles the challenges associated with managing workloads across complex hybrid environments.

Mar 1
NTT Com has new DDoS protection service tiers, likely making mitigation of attacks more affordable for some enterprises while giving advanced support to those who need it. Some of this functionality was already being provided to network customers.

Mar 1
T-Systems has taken advantage of DT’s 12% ownership of BT with a one-way MPLS network sharing agreement that boosts its global reach by more than 60%. The potential for further cooperation (e.g., SD-WAN) provides compelling opportunities.

Mar 1
AT&T is partnering with China Mobile to extend IoT services to China for its business customers. It is also allying with the Bridge Alliance for connected car, expanding the market for auto OEMs to APAC. Both represent solid growth opportunities.

Feb 28
Orange Business Services reported solid results for 2016, with Orange’s enterprise segment demonstrating growing profitability and stable revenue performance in most parts of its portfolio. Security was highlighted as the fastest growing area.

Feb 28
Macquarie Telecom aims to differentiate in the market through customer service and transparent NPS reporting. The company achieved strong growth from its hosting business but it lacks a clear strategy to grow its telecom business faster.

Feb 28
February 2017 saw a flurry of unlimited wireless plan activity from all four major national providers. AT&T Fiber also committed to make Gigabit fiber broadband services available to 12.5 million end locations.

Feb 28
Windstream completes its merger with EarthLink, creating a national provider with an estimated $6 billion in annual revenue. Windstream anticipates higher synergies than initially expected, but must maintain sales momentum to keep revenue stable.

Feb 28
Daisy has rightly identified security as a key customer concern and its offer of a free DDoS protection service for connectivity customers, whilst not revolutionary, has the potential to be disruptive in the UK network and access services market.

Feb 28
The LoRa Alliance furthers adoption with an initiative that lets LoRa service providers allow roaming across their networks and national borders. This will make it easier for businesses to expand deployments, and it should help attract customers.

Feb 28
As mobile operators start to trial LTE Cat-NB networks for IoT applications, Cisco Jasper adds support for the licensed spectrum low power wide area network technology, ensuring they retain access to and control over massive device fleets.

Feb 28
With new solutions for its connectivity platform for operators, Cisco Jasper is also allying with solution providers and OEMs to embed Control Center into automotive and healthcare solutions to expand its own role in the ecosystem.

Feb 27
AT&T and Verizon are providers that can link their developer ecosystems with direct access to their IoT connectivity. Here’s a look at how these network providers’ programs are progressing.

Feb 27
AT&T allies with GE Current for smart city deployments. GE Current adds experience in the energy segment, the GE Predix IoT platform, intelligent sensors,

Feb 27
Telefonica’s 4th Platform is a bold and ambitious initiative to address the external data monetization elephant in the room. It talks to nothing less than the future of the Internet, and the role the carrier could play in that evolution.

Feb 24
Vodafone’s financial results continue to improve and it is posing a greater threat to competitors in the SMB segment. By entering the fixed-line market, it will enlarge its service portfolio and build stronger relationship with customers.

Feb 24
Telefónica’s platform support for Sigfox’s connectivity expands customers’ LPWA options and ‘legitimizes’ unlicensed spectrum offers in matching needs, technologies and costs in IoT projects.

Feb 24
Deutsche Telekom’s commercial NB-IoT roll-out in eight European countries this year, backed by partners for devops and, crucially, pan-European customers, overshadows competitors’ current efforts in the low power wide area network market.

Feb 22
Vocus continued to report strong financial results mainly due to M&As. However, the company is not spared from the intense competition in the business segment and its organic growth is slowing down. Data and Internet services are key growth areas.

Feb 22
Government Digital Services’ announcement that UK public sector bodies should favor the use of public Internet connectivity over private MPLS is a bold move that offers cost benefits; but should organizations so readily embrace the Internet?

Feb 21
If at first you don’t succeed, try, try again. For Telefonica, that second try to raise cash from its Telxius infrastructure holdings is getting its IPO asking price, but not yet a firm buyer commitment to purchase the full 40% stake for sale.

Feb 21
Level 3 reported mixed results for 2016, with CNS revenue flat but gains in profitability, margin and free cash flow. Its North America Enterprise segment was the shining star, and Level 3 sees momentum in EMEA and Latin America.

Feb 21
Verizon buys drone operations company, Skyward, to add to its IoT portfolio. The deal adds a group that specializes in simplification and workflow optimization for drones, considered to be an enabler of IoT opportunities in a variety of verticals.

Feb 21
Virgin Media Business more than doubled its SOHO/SME customer base during 2016 and Project Lightning will support further growth. However, VMB needs to step up investment in its large enterprise portfolio to achieve significant growth.

Feb 21
Orange’s MNC-focused portfolio now includes public cloud, leveraging an OpenStack-based platform developed by Huawei. The system vendor has previously been tapped by key global telco rivals, so Orange will need to differentiate on service delivery.

Feb 20
NTT plans to forge greater cooperation between NTT Communications and Dimension Data to deliver cloud services globally. This will enable both organisations in Australia to lower operating costs and enhance cloud management capabilities.

Feb 17
Telefonica progresses in its LPWAN initiatives with a water metering pilot in Chile, using NB-IoT technology. The test is the first NB-IoT trial in Latin America. Telefonica is also a SigFox investor but is wise to pilot multiple LPWAN options.

Feb 17
Combining IBM Watson and Visa token technologies changes the game in global payments and other industries, and it will inspire fresh thinking about what the IoT is for. The opportunity is colossal; now let’s see them execute.

Feb 17
NTT Communications and Dimension Data both announced plans at the group level to join forces in cloud to leverage scale and expertise, but so far, there is only aspirational intent; both companies will continue to market their own portfolios for now.

Feb 17
Telstra’s half-year FY2017 results are not meeting market expectations, with revenue decline across several areas. However, the carrier is seeing positive results in its cloud services and industry solutions particularly in the health care sector.

Feb 15
Amazon breaks into the collaboration market with Chime, a pay-as-you-go service designed to simplify conference calls and team collaboration. Level 3 and Vonage are the first to add Chime to their portfolios; others are sure to follow.

Feb 15
AT&T launches a new LTE-M pilot site, discloses plans for Mexico and highlights trials in diverse verticals as the race to offer LPWAN solutions advances. Operators see opportunity for low-bandwidth deployments focused on cost savings and battery life.

Feb 15
iBasis improved its InVision monitoring tool, adding GRX/S8. Extending sophisticated tools to network managers to help them better monitor LTE Diameter signalling traffic and connectivity helps iBasis to score differentiation points.

Feb 15
Deutsche Telekom targets unplanned machine downtime with revamped IIoT starter kits, and published pricing allows prospects to prequalify themselves, likely making sales calls hyper-efficient.

Feb 14
IBM and ServiceNow already had a long-standing relationship. It seems a natural progression that Big Blue is now looking to extend ServiceNow’s workflow environment with its Watson, Bluemix and Cloud Orchestrator platforms.

Feb 14
T-Systems’ AppAgile platform for DevOps is now available via Microsoft Azure’s secure German cloud, expanding the existing PaaS solution to a hybrid delivery environment. T-Systems’ role as data trustee protects customer data—even from partners.

Feb 14
Accenture’s move to acquire iDefense Intelligence Service strengthens the former’s cybersecurity play, giving Accenture technology, personnel, and an extensive database of threat information to accelerate accurate threat identification.

Feb 14
On the strength of big gains in “strategic imperatives” including cognitive computing and cloud, IBM bested analyst estimates. However, revenue declined for the 19th consecutive quarter.

Feb 10
Nokia’s global managed IoT network as a service (WING) changes the MVNO game; the vendor disclaims a desire for telco licenses, but it could still scoop some of the IoT treasure as it deals directly with enterprises and lets CSPs white-label WING.

Feb 10
Optus Business’ revenue declined 6.5% in Q3 of the financial year. Stiff competition, regulatory changes and the lack of a large-sized deal have resulted in revenue decline in all four categories: ICT, data/IP, mobile and voice.

Feb 9
There was much shield-beating from various providers throughout 2016 about how SD-WAN will revolutionize WAN. This blog looks at basic technical facts without the marketing hype, to help IT managers understand potential benefits.

Feb 8
AT&T allies with IBM, Nokia, Palo Alto Networks, Symantec and Trustonic to research and solve IoT security problems and influence standards bodies. Security concerns remain the primary deterrent to IoT growth; an alliance may spur on new solutions.

Feb 8
Masergy launched Cloud Contact Center, a customer interaction solution featuring native Salesforce integration and omni-channel communications. Advanced analytics offer real-time visibility to streamline operations and gain business insights.

Feb 8
Three UK’s acquisition of UK Broadband and its Relish brand is primarily a move to increase the MNO’s spectrum holdings, but the deal also offers modest potential for growth in the UK B2B fixed services market.

Feb 7
CenturyLink has launched a mobility management service for its installed customer base, targeting businesses of all sizes. The offer is based on IBM MaaS360, with full service and support from CenturyLink, tiered options, and a no-contract approach.

Feb 7
AT&T connects its IoT Control Center to its NetBond ecosystem for secure connectivity to cloud providers and customer data centers. This network-centric play helps AT&T fortify its position in the all-important race to provide IoT security.

Feb 6
This advisory evaluates the industry’s current primary technology themes, spanning digital transformation, security, big data, cloud, SDN, mobility, IoT and collaboration, and suggests how global carriers can differentiate.

Feb 2
There are signs that workplace transformation is gaining pace in Australia. However, this transformative process will require support from top management, the involvement of various departments and capable technology partners.

Feb 2
Verizon closes its acquisition of XO Communications for $1.8 billion, removing an established U.S. market player known for aggressive pricing and promotions. The deal strengthens Verizon’s enterprise and wholesale role, and supports its 5G plans.

Feb 1
Sprint had a solid quarter in terms of its post-paid growth, cost-cutting initiatives, cash flow, and profitability goals. However, it continues to keep mum about its business services progress.

Jan 31
Digital transformation is a long-term aspiration. However, activity-based working is something closer to home and a necessary hurdle for many organizations to cross in the maelstrom of technology, people, process and change management.

Jan 31
Through January 2017, Microsoft included the latest round of feature adds to Office 365, such as online scheduling and SharePoint/OneDrive integration. Voice providers TieTechnology, net2phone and magicJack are working out new market strategies.

Jan 31
H2 2016 highlighted the growing importance of cost savings in the UK public sector, with both BT and Capita signalling savings realised above technologies delivered. However, Vodafone has delivered an example of how IoT will play more of a role.

Jan 30
Verizon reported mixed results for 2016 as it worked to transition to a business model centered on IoT and digital media for growth. The company is investing in fiber and 4G/5G, along with strategic acquisitions, to support the transition.

Jan 27
CenturyLink and Cloudera are teaming on a joint Big Data as a Service (BDaaS) offer. The pair promise faster and better results from the managed solution centered on Cloudera’s Hadoop-based platform and hosted on CenturyLink’s bare metal servers.

Jan 30
AT&T had a strong 2016; signs seem promising for AT&T to get its way with the pending Time Warner acquisition, which would set up the company to become a vertically integrated business rivaling the Comcast/NBCUniversal business model.

Jan 27
India’s top global IT services companies are having a solid year. More providers are becoming confident enough to disclose artificial intelligence/autonomics platform traction, and there is word of greater internal automation as well.

Jan 26
Our evaluation of four leading IIoT platform-as-a-service offerings uncovers their core value propositions and points of differentiation beyond basic application enablement capabilities.

Jan 26
Global Capacity extended its symmetric and asymmetric Ethernet-over-copper reach, deploying the service in 346 COs nationwide. The move helps wholesalers meet customer needs, as an alternative where fiber-based services are not available.

Jan 26
Atos has continued to flesh out its security services portfolio, using the occasion of the FIC conference to unveil solutions in cloud access management, biometric authentication, and GDPR compliance.

Jan 25
Tata Communications has taken a 35% stake in Teleena just as the Dutch MVNE and Cumulocity team up to take on the global IoT majors; but the nascent ‘dream team’ lacks an analytics play, which is the real money shot.

Jan 25
NTTPC has strengthened its network services with managed SD-WAN using Viptela’s technology. Whilst this is not considered an innovative move and it is limited to the Japanese market, it signals a broader move into SD-WAN by NTT Com.

Jan 24
Oracle followed last week’s global cloud infrastructure news with another greenfield investment, this time in the Middle East. It’s a wide-open regional market where the provider could gain an edge on global rivals.

Jan 24
Vodafone lobbied hard to get NB-IoT into the 3GPP’s LTE standards; its Spanish network should show the world whether it has a place in the LPWA niche, but it faces entrenched competition from operators with alternative access methods.

Jan 23
Vodafone has chosen two credible vendors to transform its network, which will enable it to improve its cost base and introduce new services. This is an important message that Vodafone remains committed to the Australian market.

Jan 20
Windstream is joining other early adopters with its own managed SD-WAN service. The provider has added its own regional SD-WAN gateways integrated into its IP/MPLS network, differentiating from simpler over-the-top SD-WAN services.

Jan 20
As infrastructure opens and tech starts to integrate with APIs, 2017 will surface opportunities for service providers to shape digital disruption ‘their way.’ Mobility, UC&C and contact centers are great building blocks.

Jan 20
Hughes Network Systems has a strong track record developing its own technology to optimize traffic across disparate broadband links. Hughes’ move into managed SD-WAN is an evolutionary step based on the operator’s established skill set.

Jan 19
Vodafone has renewed its 15-year partnership with TDC for Denmark and Norway, and chosen arch challenger Tele2 to stoke competition in the Baltic, just as Telenor and Telia extract themselves from Asia to focus on their neighbor markets.

Jan 19
As infrastructure and services transform, 2017 will be a year providers focus on use and integration of emerging technologies, and a willingness to take commercial risks.

Jan 18
Exponential-e has announced its plans to launch managed SD-WAN service based on Nuage technology at the end of Q1 2016. The deployment fits into the provider’s strategy to develop a compelling cloud networking message and portfolio.

Jan 17
Now that managed SD-WAN services have become more widely adopted, Verizon has partnered with SevOne to incorporate improved portal intelligence. This should help differentiate Verizon’s services from those of over-the-top managed SD-WAN peers.

Jan 13
Comcast announced private links to the Microsoft Cloud for access to popular business applications. The move is a logical and necessary step in Comcast’s strategy to serve enterprises, but it still has work ahead to meet competitors’ capabilities.

Jan 13
As infrastructure opens and tech starts to integrate with APIs, 2017 will present opportunities for service providers to shape digital disruption ‘their way.’ Mobility, UC&C and contact centres are great building blocks.

Jan 13
As infrastructure transforms, 2017 will see telecoms focus on ways that core assets can deliver value. This will require the use and integration of emerging tech and a willingness to take on commercial risk and challenge the ‘telco culture.’

Jan 12
The world is shifting, but stock WAN SLAs still default to performance measures like averaged latency, averaged delivery, and averaged jitter. Enterprises: operators are better than this, even if they need to figure out better ways of showing it.

Jan 12
T-Systems’ hosting deal to manage and aggregate data from Roambee’s asset tracking and condition monitoring devices could cover Deutsche Telekom’s $3.1 million stake in the operator, giving DT a low-cost entry to the global PAYG logistics market.

Jan 11
GTT has closed the Hibernia Networks acquisition, gaining a low-latency subsea cable and content services. The move helps GTT target new customer segments and adds solution design flexibility. But, integration may be more challenging than expected.

Jan 9
Through the monthly SMB Watch series, Current Analysis has covered service providers’ jockeying for product position in wireline/wireless, collaboration, security, IT services and cloud. This report recaps 2016 and looks forward into 2017.

Jan 9
At CES, AT&T launched an expanded set of IoT consulting and professional services as well as new device certification options. These are geared towards helping businesses navigate the complexity of IoT deployments, which remains a barrier to growth.

Jan 9
CSC is working with Microsoft to help organizations across multiple industries derive better intelligence from their data sets. The aim is to give customers a practical way to apply AI to enterprise data to make transformative changes.

Jan 4
The IIoT services market continued to evolve in Q4; service providers trialed LPWANs and drones, and enhanced app development capabilities. Operators, IT and PaaS service providers announced alliances and customer wins in diverse verticals.

Dec 30 2016
With a slew of launches and solution enhancements, AWS is making it clear that it has even more ambitious plans centered on making its cloud more accessible. However, rivals have designs on playing disruptor roles.

Dec 30 2016
Governments, enterprises, and service providers are rapidly advancing their agendas around securing data, organizations, and the cloud. New regulatory frameworks and security technologies make for wide open market for next-generation solutions.

Dec 29 2016
Trends in 2016 suggest that 2017 will be a year when UCC will be more seamlessly integrated with applications such as workflow solutions and CRM. ICT providers are also beginning to understand how corporate social media can be used effectively.

Dec 27 2016
Activity in Q4 featured a significant number of cloud market ecosystem developments, most of which involved global cloud platform vendors. New service launches targeted SME and public sector segments, while data center build-outs continued apace.

Dec 23 2016
2016 has been the year of hybrid cloud hype, but 2017 looks set to be the year where hybrid becomes a much more heavily adopted form of cloud architecture, creating opportunities for telcos to become more central to their customers’ ICT needs.

Dec 21 2016
As 2016 comes to a close, it is time to look at the top trends in enterprise mobility and the industrial Internet of Things, noting the big trends of the year, with a look towards changes to come in 2017.

Dec 16 2016
IBM and BMW team up in IBM’s Munich Watson IoT HQ to develop new ways for drivers and cars to communicate, leveraging machine learning and conversational tools. Goals include customizing the driving experience, improving comfort and safety

Dec 16 2016
Oracle saw another quarter of cloud sales growth, but its total revenues were flat for both the quarter and the first half of its 2017 fiscal year. Bright spots came from its NetSuite acquisition and its DBaaS offerings, while IaaS growth is modest.

Dec 16 2016
The security industry orients itself towards external threats, yet few are orienting themselves to the insider. CISO research from Australia shows the problem is bigger than what most think, as is the opportunity.

Dec 15 2016
Nordics IT services firm EVRY goes to market with AWS in the global cloud provider’s new Public Sector Partner Program, offering professional services leveraging certified consultants. EVRY already has long-term deals in place with IBM and Google.

Dec 15 2016
BT, in a direct response to Vodafone’s recent launch of cloud-based SAP services, will offer its customers access to T-Systems’ SAP HANA skills and services via the BT ‘Cloud of Clouds’ platform.

Dec 15 2016
Fujitsu Australia is advancing its ‘workplace anywhere’ approach with a Windows 10 migration, ongoing support and lifecycle management. But, little is being considered in terms of opportunities outside the CIO office.

Dec 14 2016
Telefónica provided a slightly different take on digital transformation at its recent analyst summit, describing its approach in terms of becoming an “OnLife Telco,” capitalizing on “software-ization” to become what it calls a “platform company.”

Dec 14 2016
This advisory summarizes the anti-fraud competitive landscape, calling out market-leading offerings, and exploring main trends.

Dec 13 2016
Google opened its new data center in the Netherlands after more than two years of construction. The green energy-powered facility has not yet been earmarked for hosting a global region for Google Cloud Engine, but it is likely to be announced soon.

Dec 12 2016
Comcast Business’ Analyst Day highlighted enhancements to its data, voice, and managed services and showcased initiatives for cloud and SD-WAN offers. SMBs are its largest segment, but Comcast is making inroads with enterprises.

Dec 9 2016
Vodafone’s commitment to the SME market has been underlined with the launch of a new Digital Marketplace in Italy, with more countries to follow. Meanwhile security is a growing trend, whilst both Daisy and O2 UK have launched new UCaaS solutions.

Dec 8 2016
TPG is on track to meet its growth targets and has signalled its ambition to be a mobile operator. However, TPG appears to focus on the carriage business and there are major challenges for it to roll out a mobile network across Australia.

Dec 8 2016
HPE’s Cloud28+ has launched its App Center and Docker containers, and opened to members outside Europe, but its pivot toward the channel comes during an uncertain time for the global company.

Dec 8 2016
After months of rumors, Verizon disclosed that it is selling off two dozen data centers to colocation giant Equinix. The deal offsets some of the cost of Verizon’s multi-billion dollar Yahoo buy while boosting Equinix’s Americas presence.

Dec 8 2016
Two big forces currently drive networking in Latin America: One is telecom policy review, with a willingness to change for attracting new investment; the other is of wholesale providers leveraging their way into higher-margin enterprise markets.

Dec 6 2016
RagingWire announces plans for a 250,000 square foot data center in Ashburn, VA. The move positions RagingWire, and parent company NTT, to meet future enterprise and carrier demand for capacity and interconnection in a highly competitive market.

Dec 6 2016
Consolidated Communications has bid to acquire FairPoint Communications in $1.5 billion in stock and debt. Financially it’s a good deal for Consolidated, but the FairPoint purchase also means inheriting that provider’s baggage.

Dec 5 2016
Telstra will invest in the core to stay competitive while it loses its edge associated with its copper network. A key differentiation going forward will be in vertical markets, SMB and new services.

Dec 5 2016
Telstra is demonstrating engagement throughout Asia and the world, as the operator shows how its global SDN/NFV strategy is coming together; and how network-cloud connectivity, acquisitions and JV partners fit into its business services strategy.

Dec 1 2016
Zayo plans to buy regional fiber provider Electric Lightwave for $1.42 billion. ELI’s fiber assets mesh well with Zayo’s network to deepen its metro reach in key Western markets. But, ELI’s SME and voice segment is not core to Zayo’s model.

Dec 1 2016
Tata Communications launched its global managed SD-WAN service offering automation, programmability and cloud inter-connectivity, with a roadmap to NFV. But enterprise should take notice of the options and alternatives coming to market.

Dec 1 2016
Claranet launched an enterprise-class backup solution leveraging technology from partner Asigra, increasing its competitiveness in larger accounts. So far only hosted in UK data centres, it may not appeal to customers in its other country markets.

Nov 30 2016
As it gets closer to formally inaugurating the new Telekom Security business unit. Deutsche Telekom hosted an expo to launch a range of new solutions for SMEs and corporates. The new services include in-house developments and third-party technology.

Nov 29 2016
In November 2016, Microsoft added an Outlook Customer Manager feature to select Office 365 packages.

Nov 29 2016
Global Cloud Xchange has deployed its Cumulous Network across India; support for 100 Gbps waves and reach to Reliance Communications data centers leave GCX well positioned to meet wholesale customer needs and enterprise cloud services demand.

Nov 29 2016
BT is facing ‘legal separation’ from Openreach under proposals from regulator Ofcom that go further than BT’s own efforts. This presents a potentially expensive headache for BT, but also opportunities for further deregulation.

Nov 29 2016
More than the usual new service launches and data centre buildouts were announced during the third quarter. European telcos are especially active, along with IT vendors that are expanding their SaaS and IaaS portfolios.

Nov 28 2016
BT’s H1 2016/17 results speak of both headwinds and potential as the boost created by the addition of EE’s revenues masks problems in the UK public sector. Importantly, BT can point to momentum in the UK corporate and global MNC markets.

Nov 28 2016
While EMM services are relatively static, there remain areas of differentiation in enterprise mobility. Service providers are leveraging mobility as a key element of digital transformation, including security, applications and vertical packaging.


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